The staff of the Art History/Classics Library are delighted to open our doors once more following nearly 18 months of closure due to the Covid-19 pandemic. Students, faculty, and researchers are already consulting books in our reading rooms, and classes have returned to our seminar rooms. We invite our users to visit us and take advantage of all of our resources, and wish everyone a successful fall semester!
Publish Digital Books & Open Educational Resources with Pressbooks
Tuesday, September 14th, 11:10am-2:30pm
Online: Register to receive the Zoom link
Tim Vollmer and Stacy Reardon
If you’re looking to self-publish work of any length and want an easy-to-use tool that offers a high degree of customization, allows flexibility with publishing formats (EPUB, PDF), and provides web-hosting options, Pressbooks may be great for you. Pressbooks is often the tool of choice for academics creating digital books, open textbooks, and open educational resources, since you can license your materials for reuse however you desire. Learn why and how to use Pressbooks for publishing your original books or course materials. You’ll leave the workshop with a project already under way! Register here.
Upcoming Workshops in this Series – Fall 2021:
- Creating Web Maps with ArcGIS Online
- Web Platforms for Digital Projects
- The Long Haul: Best Practices for Making Your Digital Project Last
- Copyright and Fair Use for Digital Projects
Please see bit.ly/dp-berk for details.
How to Do Research in Literature (and Be Awesome)
Monday, September 20, 2021
1:10pm – 2:30pm
Online: Register to receive the Zoom link
We love books! But how do you research authors, novels, literary periods, and more? Attend this online workshop with Stacy Reardon, the Librarian for literature, to learn how to research in literary studies whether on campus or at home. We’ll focus especially on getting the most out of the Library’s new search tool, UC Library Search. You’ll leave the workshop knowing the fundamentals of literary research to help you craft informed class assignments or just indulge your inner lit nerd!
This workshop is designed especially for UC Berkeley undergraduate literature students of all levels.
By Roger Eardley-Pryor, PhD
Interconnections in oral histories are like the Baader-Meinhof Phenomenon: once you notice them, you start seeing them everywhere. At least that’s how interconnections appear to me, both within and between some of our oral history projects. Webs of connection within a single oral history are sometimes overt—like when Sierra Club leader Aaron Mair hitched together the thoughts of Dr. Martin Luther King, Jr. with the words of John Muir, all while discussing inherent intersections between voting rights, civil rights, and environmental justice. Other interconnections, as you’ll read below, demand a bit of digging. However, once you scratch the surface, they’re like the root system for Quaking Aspen trees: it’s all interconnected down below.
Quaking Aspens are the state tree of Utah, a place where I discovered some fascinating relationships between a few of our recent oral history projects. Hop along this interconnected oral history journey, with stops at a proposed power plant near a national park, then to a desert community in central Utah that twice experienced a major influx of new residents, which will bring us back to a new project the Oral History Center recently began. Along the way, we’ll examine environmental laws on air quality, lobby a few Senators, construct a coal-fired power plant, confront racist wartime hysteria, and seek contemporary healing from crimes of the past. I hope this journey leaves you with a sense of how oral histories reveal relationships between people and places, and how our sense of belonging to both evolves and intersects across space and time.
This journey begins with my interview with Tony Ruckel, another Sierra Club leader who, like Aaron Mair, was eventually elected president of the Club. Before that, in the 1970s, Ruckel founded and became director of the Rocky Mountain Regional Office for the Sierra Club Legal Defense Fund (SCLDF). The SCLDF, now called Earthjustice, was one of the nation’s first public interest environmental law organizations and, coincidentally, has many of its files archived in The Bancroft Library. Ruckel and his Rocky Mountain Regional Office handled all Sierra Club litigation from the northern plains, throughout the Rocky Mountains, and down to the desert southwest, including the red-rock canyonlands of southern Utah. A rouge riot of river-hewn rock undulates through southern Utah in streams of stone that reveal layers from eons upon eons of Earth. Wind-worn gorges where scrub brush and pine cling to canyon sides erupt in spires and stone arches of stark beauty and worldly wonder, such that several national parks aim to preserve that erosional landscape. During the energy crises of the 1970s, some of Ruckel’s legal campaigns featured battles against the Intermountain Power Plant, an enormous coal-fired electricity plant proposed just outside of scenic Capitol Reef National Park in southern Utah.
The early plans for the Intermountain Power Plant near Capitol Reef would have created one of the largest coal-fired facilities ever built with four giant smoke-stacks belching pollution into the air. As Ruckel recalled, “Originally, it was proposed at five thousand megawatts. Well, nobody’s ever tried to build a plant that size…. So, then they carved it down to three thousand megawatts.” Most of those megawatts would be sent by wire to sprawling southern California for purchase by L.A.’s Department of Water and Power, with additional power purchased by the municipalities of Anaheim, Burbank, Glendale, Pasadena, and Riverside. “It was clear California didn’t want to build this stuff,” Ruckel noted, “they just wanted to consume the energy.” To combat the giant coal plant near Capitol Reef, Ruckel’s legal strategy relied in part on the relatively recent Clean Air Act of 1970, which had surprisingly sharp teeth and a wide scope for federal regulation and enforcement.
The Clean Air Act of 1970 required the federal government to not just improve air quality in polluted areas, but it demanded the “prevention of significant deterioration of air quality” in areas that already had clean air, like at Capitol Reef National Park. However, in 1977, as Ruckel worked to halt the power plant in southern Utah, the Clean Air Act came up for Congressional review. The US House of Representatives rushed through new amendments and, as Ruckel told it, “lo and behold, there was nothing regarding the prevention of significant deterioration in the new statute … the language supporting it had been removed in the amendments.” Ruckel quickly shifted gears and, with help from Friends of the Earth, mounted a lobbying campaign in the US Senate to reinstate prevention of significant deterioration of air in amendments. “The result of the lobbying,” Ruckel explained, “was we certainly educated a ton of Senate staffers, particularly, and a few critical Senators. And as it resulted, that turned out to be enough.” The final 1977 Clean Air Act amendments re-inserted language on the prevention of significant deterioration of air, which pushed the Intermountain Power Plant toward a different construction site away from southern Utah’s pristine national parks. In the early 1980s, plans for the power plant moved north to the desert of central Utah near a town named Delta, which provides the next stop on our interconnected journey between Oral History Center projects.
Tony Ruckel’s efforts to move the Intermountain Power Plant away from southern Utah’s national parks produced significant demographic and social changes in the small desert community of Delta in central Utah. In 1981, during groundbreaking ceremonies for the Intermountain Power Plant, the population of Delta City was 1,930. Over the next few years, Delta’s population exploded with 6,000 new construction workers and their families who struggled to find temporary housing, often living in burgeoning mobile home parks or in motel rooms. Delta’s over-crowded classrooms benefited from new school construction, paid with nearly $8 million in mitigation funds from the Intermountain Power Plant, which also helped build a new city hall. In 1984, a new hospital broke ground in the town of Delta in addition to sewer and water system improvements, enhanced police protection, and new vocational education opportunities funded in part by the power plant. But even as local incomes rose, so did crime rates and, after Delta’s long standing ban on Sunday alcohol sales was repealed in 1983, liquor purchases more than doubled. After the power plant’s first coal-fired unit came on line, a formal dedication of the project held in 1987 saw an estimated 8,000 people attend. The tiny Delta airport handled fifty-two private airplanes, which required hiring an air traffic controller in a temporary tower built for the occasion. The Mormon Tabernacle Choir sang, and the President of The Church of Jesus Christ of Latter-day Saints came down from Salt Lake City to offer a dedicatory prayer. In the 1980s, after inviting the Intermountain Power Plant to Delta, the town transitioned temporarily from a dozy desert community to a bustling boomtown. A swift sense of change swept through Delta’s desert community like a flash-flood through a slot canyon.
Those developments in Delta during the 1980s spurred some longtime residents to preserve parts of its dwindling past. When local residents launched a drive to retrieve and preserve an 1893 Case tractor in the county, they sparked interest in building an historical center to house such artifacts. The Great Basin Museum and the Great Basin Historical Society were both founded in the mid-1980s. And in over-subscribed journalism classes at Delta High School, teachers aimed to engage new students in the local history of their new hometown. Students began interviewing Delta’s local elders for the school paper and learned that many longtime residents had memories and historical artifacts from an American race-based prison camp constructed during World War II just a few miles outside of Delta, Utah.
Back in February 1942, just 10 weeks after Japan attacked Pearl Harbor, President Franklin D. Roosevelt signed Executive Order 9066 authorizing the exclusion of all persons of Japanese ancestry from “prescribed military areas.” More than 110,000 Japanese American citizens—men, women, and children—were forced from their homes in Western portions of the country to incarceration camps built in desolate areas of the United States. One such Japanese American incarceration camp was built hastily in the remote desert of central Utah, sixteen miles from Delta. The “Central Utah Relocation Center,” more commonly called Topaz, was designed to house 9,000 prisoners in forty-two blocks of make-shift housing units. During its three years of operation, Topaz imprisoned 11,212 individuals due to their race and family ancestry. Most were American citizens. In the early 1940s, the influx of imprisoned Japanese Americans at Topaz made it the fifth-largest community in Utah before the camp closed and was disassembled in October 1945.
In the early 1980s, the influx of new residents to central Utah for the Intermountain Power Plant sparked renewed interest in Delta’s local history, including that of Topaz and the people affiliated with it. In 1983, survivors of incarceration at Topaz and residents in Delta together created the Topaz Museum Board as a 501(c)(3) organization to formally collect stories and artifacts for an eventual museum in Delta. Around the same time, longstanding protests by Japanese Americans demanding financial redress for their mass incarceration without due process gained new traction. In 1980, the US Congress and President Jimmy Carter approved creation of a Commission on Wartime Relocation and Internment of Civilians (CWRIC). The Commission’s report, released in late 1982 and titled Personal Justice Denied, denounced the injustice of mass exclusion, removal, and detention of Japanese Americans and concluded the government’s policies were caused not by “military necessity” but by “race prejudice, war hysteria, and a failure of political leadership.” The Commission’s recommendations eventually culminated in passage of the Civil Liberties Act of 1988, which provided a national apology and individual reparations of $20,000, known as redress, that were delivered to survivors of that imprisonment.
The redress movement in the 1980s encouraged renewed reckoning with one chapter from the long, dark history of American racism, but over time Americans’ knowledge of Japanese American incarceration appeared to fade. Nearly twenty years after redress, Congress passed the Preservation of Japanese American Confinement Sites (JACS) Act of 2006, which established a $38 million matching-grant program to identify, collect, and preserve stories, artifacts, and historic sites connected to the World War II incarceration of Japanese Americans. The Topaz Museum Board in Delta, Utah, submitted an early JACS grant and, after many years of effort, the Topaz Museum opened to the public in 2017. One of the museum’s founders wrote, “If you visit the museum, you might be able to sense the complexity of the deeply troubling history of Topaz. We hope you will be convinced that we all have an obligation to prevent anything like it from happening again.”
Here’s where the points along our journey connect back to Berkeley’s Oral History Center and to The Bancroft Library. Almost ten years ago, the Oral History Center also earned a JACS grant to conduct oral histories with Japanese Americans who attended UC Berkeley before—and in some cases after—their incarceration during World War II. That initial oral history JACS project coincided with The Bancroft Library’s separate JACS grant to digitize and make available online the library’s extensive Japanese American incarceration materials, which have now become The Japanese American Evacuation and Resettlement Digital Archive. Many of those materials will be used in a forthcoming exhibition titled, “Uprooted: The Incarceration of Japanese Americans,” which will open this October in The Bancroft Library.
At the same time, the Oral History Center is now in the early stages of a new JACS project titled “Healing Intergenerational Wounds of Japanese American Confinement?: Private and Public Memory at Manzanar and Topaz.” During the pandemic year of 2020, the Oral History Center submitted a JACS grant proposal focused on two of the ten Japanese American prison camps during World War II: Manzanar in southeastern California, and Topaz in central Utah. In May of 2021, the same month the Oral History Center published our interview with Tony Ruckel for the Sierra Club Oral History Project, we learned our JACS grant proposal was successful!
The heart of our newest JACS project asks, how do people heal? In collaboration with Japanese American advisors and partners, we will conduct new oral history interviews, produce a new Berkeley Remix podcast series based on those interviews, and create graphic narrative artwork to document and disseminate the ways in which intergenerational trauma and healing occurred after the U.S. government’s incarceration of Japanese Americans during World War II. With narratives of healing as our project’s through line, we will interview descendants of those involved in the redress movement who initiated the conversation around healing; individuals who relate to their Japanese American heritage and incarceration history through popular culture; and those who interpret these stories of trauma and empowerment at incarceration sites and beyond. We will investigate the impact of different types of healing, how this informs collective memory, and how these narratives change across generations. The oral histories conducted for this JACS project will examine and compare how private memory, creative expression, place, and public interpretation intersect at the Manzanar and Topaz prison camps. We hope that preserving and sharing this myriad of voices from an intergenerational spectrum of experiences—both historic and contemporary—will provide an accessible way for society to engage with America’s fraught past with Japanese American incarceration.
Writer and Sierra Club member Wallace Stegner, whose interview with the Oral History Center is titled “The Artist as Environmental Advocate,” wrote an essay in 1986 titled “The Sense of Place.” “It is probably time we looked around us instead of looking ahead,” Stenger wrote, “to learn that place’s history and to … acquire the sense not of ownership but of belonging.” Who belongs to a place, what belongs, and how they belong—or how they do not—are all questions that echo across the oral history journey recounted in this post, particularly as they reverberate in the canyons and over the deserts of Utah. But questions of belonging and place animate all of American history. Indeed, that is the story of humankind.
The stories of how people make sense of their place in the world, and how their sense of belonging changes over time, is exactly what we try to record at the Oral History Center. I’ve learned from preserving and promoting these stories that, almost always, they are interwoven in intricate and unexpected ways. As Dr. Martin Luther King wrote in 1963 from a jail cell in Birmingham, “I am cognizant of the interrelatedness of all communities and states.” King continued, “Injustice anywhere is a threat to justice everywhere. We are caught in an inescapable network of mutuality, tied in a single garment of destiny.” Former Sierra Club president Aaron Mair, in his oral history, connected King’s thoughts to words scribbled in a journal by eventual Sierra Club founder John Muir nearly one hundred years earlier. In 1869, while spending a transformative summer living in the Yosemite Valley, Muir wrote, “When we try to pick out anything by itself we find that it is bound fast by a thousand invisible cords that cannot be broken, to everything in the universe.”
Interconnected threads such as these between people, places, and projects at the Oral History Center weave a remarkable tapestry through time. The more time you spend exploring our incredible archive of oral history interviews, the more intricate and meaningful these connections begin to appear. This month, as a new academic year begins and students and staff physically return to Berkeley—with many first and second-year students stepping foot on campus for the very first time—I encourage you to dive into our collection and see what kinds of interconnections might appear.
Find these and all the Oral History Center’s interviews from the search feature on our home page. You can search by name, keyword, and several other criteria. To ensure a full text search, on the next page scroll down and toggle on the button that says “full text.” You can also visit all our collection guides and our projects page to find oral histories on specific subjects. We have oral histories on just about every topic imaginable.
— Roger Eardley-Pryor, PhD
The library invites you to attend a virtual documentary screening of “Una Escuela llamada América” and a conversation with the director Antonia Mardones Marshall, Ph.D. Candidate in Department of Sociology on Friday, September 17, 2021, from 3 pm to 5 pm.
This event is virtual, and all are welcome to attend with prior registration. This documentary screening event is co-sponsored by UC Berkeley Library, the Center for Latin American Studies, and Berkeley Interdisciplinary Migration Initiative.
Since its inception in 1953, the Oral History Center of The Bancroft Library at UC Berkeley has been responsible for compiling one of the largest and most widely used oral history collections in the country. The interviewees within this vast collection include many of the nation’s high-profile citizens, ranging from senators and governors to artists, actors, and industrialists. And standing among this distinguished list is an equally impressive group of scholars. As a research unit based at UC Berkeley, the Oral History Center has long gained rare access to the academy and ultimately built one of the richest oral history collections on higher education and intellectual history in the nation. Interviews with Nobel laureates and university presidents fill this collection, as do leading scientists and pioneering faculty of color. Thus, a project on the famed Yale political scientist, James C. Scott, and his equally renowned Agrarian Studies Program, stands as a fitting addition to the Bancroft collection. We are pleased to announce the release of the Yale Agrarian Studies Oral History Project, a two-part series featuring the life history of James C. Scott, and shorter interviews with over a dozen affiliates of the Yale Agrarian Studies Program. The project was created and conducted by OHC Historian Todd Holmes.
For many students and scholars, James C. Scott needs no introduction. He is the Sterling Professor of Political Science at Yale University, with additional appointments in the Department of Anthropology and School of Forestry and Environmental Studies. He is the author of over nine books, most of which are not only widely read across the disciplines of the humanities and social sciences, but considered foundational works in those disciplines. To be sure, the impact of Scott’s scholarship is immeasurable. Over the decades, his books became a series of major interventions, shaping dozens of discourses and research agendas throughout the academy. “Brilliant” became an adjective used by readers with no sense of hyperbole. In recognition of his contributions, he was awarded the 2020 Albert O. Hirschman Prize, the Social Science Research Council’s highest honor.
In his oral history, James C. Scott: Agrarian Studies and Over 50 Years of Pioneering Work in the Social Sciences, he discusses his childhood in New Jersey and the Quaker school that played a large role in shaping the scholar known for marching to his own drummer. He discusses his experience with the National Student Association, the interesting turn his studies took upon entry to Yale Graduate School, and the string of books he produced in the decades that followed. These include The Moral Economy of the Peasant: Rebellion and Subsistence in Southeast Asia; Weapons of the Weak: Everyday Forms of Peasant Resistance; Domination and the Arts of Resistance: Hidden Transcripts; Seeing Like a State: How Certain Schemes to Improve the Human Condition Have Failed; The Art of Not Being Governed: An Anarchist History of Upland Southeast Asia; and Against The Grain: A Deep History of the Earliest States, among other works. He also recounts the founding of the Agrarian Studies Program, an interdisciplinary flagship in the humanities and social sciences now celebrating over thirty years of operation at Yale University.
Part Two of this project features interviews with affiliates of this renowned Program. Aptly titled, “Reflections on James C. Scott and the Agrarian Studies Program,” this segment of the project has scholars recount their experience with both Jim Scott and the Program, recollections that help to document the history and impact of Agrarian Studies, as well as offer future generations a glimpse at the extraordinary scholar who shaped it.
For the last three decades, Yale’s Agrarian Studies Program has stood as one of the most exciting intellectual ecosystems in the academy. Officially founded by Jim Scott and collaborators in the fall of 1991, the Program brought a critical and interdisciplinary lens to the everyday experience of rural societies. With the world as its intellectual playground, and the sweep of history its scope, the Program became the place for cutting-edge research. Anthropologists, historians, and political scientists filled the rooms of the weekly colloquium, as did sociologists, activists, and real-life farmers. The topics of discussion stood just as diverse. From peasant revolts in France or ancient Roman cuisine, to dam building in India or the industrial foodways of American agribusiness, nearly any topic of interest found a place within the big tent of Agrarian Studies. Few could have realized in the fall of 1991, that the newly-minted program would not only last thirty years, but also come to shape nearly three generations of scholarship and redefine the notion of interdisciplinary work.
Below are the interviews of the Yale Agrarian Studies Oral History Project. You can access the transcript for each interview through the respective hyperlink. Segments of these interviews are also featured in the video below celebrating the Program’s thirtieth anniversary. Lastly, we are pleased to announce that a video on the life and career of James C. Scott is currently underway and will be released in spring 2022. Stay tuned!!
Interviews & Transcripts
Sterling Professor of Political Science
Director, Yale Sustainable Food Program
Margaret K. Musser Professor of Social Ecology
Chester D. Tripp Professor of History
Henry J. Heinz Professor of History & African Studies
Former Program Coordinator
Yale Agrarian Studies
Professor of History
Professor of History
Former Provost / Franklin Muzzy Crosby Professor Emerita of the Human Environment
Professor of History & American Studies
Professor of Geography
University of California, Berkeley
Sterling Professor of Political Science
Professor of Anthropology
Dinakar Singh Professor of Anthropology / Professor, School of the Environment
Turrentine Jackson Professor of U.S. Western History
University of California, Davis
Class of 1963 Professor of Geography (Emeritus)
University of California, Berkeley
Crosby Professor of the Human Environment / Professor of Political Science
Project by Todd Holmes
The Library has set up a thirty-day trial of Brill’s database of Cuban Periodicals. It might be accessed after authenticating here: http://ucberk.li/cubanperiodicals
Cuban Periodicals: Cultural Magazines Published by Casa de las Américas, 1960–2009
We are pleased to announce the launching of the South/Southeast Asia exhibit entitled “Celebrating 50 Years of Excellence: South & Southeast Asia Scholarship and Stewardship at Berkeley, 1970-2020” at the Bernice Layne Brown Gallery, First Floor of Doe Library. This exhibit will be on display until the end of October 2021.
This exhibit celebrates the academic achievements of Berkeley South and Southeast Asia scholars across disciplines. It recognizes Berkeley’s robust South and Southeast Asian language instruction program, distinguished teaching award recipients, and previous Charlene Conrad Liebau Library Prize for Undergraduate Research winners and honorable mentions.
The South/Southeast Asia Library plays a pivotal role in building interdisciplinary collections in all major formats and languages and has, for five decades, served as the scholarly lifeline for vibrant South and Southeast Asian Studies communities, both local and global.
This exhibit uses a variety of faculty publications and special collections to highlight Berkeley scholarship’s evolution, scope, and profound impact. Source collections and libraries whose noteworthy treasures are most featured in the exhibit include The Bancroft Library, Doe Library, Music Library, and the South/Southeast Asia Library.
We hope you will enjoy viewing this exhibit.
Virginia Shih, Adnan Malik, and Vaughn Egge
Co-curators of the South/Southeast Asia Exhibit
As the school year restarts in Berkeley, we know the pandemic is not over. But the Office of Scholarly Communication Services is here to help UC Berkeley faculty, students, and staff understand copyright and scholarly publishing with online resources, Zoom workshops, and virtual consultations.
If you’re interested in a recap of our progress and achievement over the last year, check out our 2020-21 annual report.
Here’s what’s coming up this semester.
September 14, 2021
If you’re looking to self-publish work of any length and want an easy-to-use tool that offers a high degree of customization, allows flexibility with publishing formats (EPUB, PDF), and provides web-hosting options, Pressbooks may be great for you. Pressbooks is often the tool of choice for academics creating digital books, open textbooks, and open educational resources, since you can license your materials for reuse however you desire. Learn why and how to use Pressbooks for publishing your original books or course materials. You’ll leave the workshop with a project already under way! Signup at the link below and the Zoom login details will be emailed to you.
October 25, 2021
This workshop will provide you with practical guidance for navigating copyright questions and other legal considerations for your dissertation or thesis. Whether you’re just starting to write or you’re getting ready to file, you can use our tips and workflow to figure out what you can use, what rights you have as an author, and what it means to share your dissertation online.
October 26, 2021
Hear from a panel of experts—an acquisitions editor, a first-time book author, and an author rights expert—about the process of turning your dissertation into a book. You’ll come away from this panel discussion with practical advice about revising your dissertation, writing a book proposal, approaching editors, signing your first contract, and navigating the peer review and publication process.
October 28, 2021
This workshop will provide you with practical strategies and tips for promoting your scholarship, increasing your citations, and monitoring your success. You’ll also learn how to understand metrics, use scholarly networking tools, evaluate journals and publishing options, and take advantage of funding opportunities for Open Access scholarship.
November 10, 2021
This training will help you navigate the copyright, fair use, and usage rights of including third-party content in your digital project. Whether you seek to embed video from other sources for analysis, post material you scanned from a visit to the archives, add images, upload documents, or more, understanding the basics of copyright and discovering a workflow for answering copyright-related digital scholarship questions will make you more confident in your project. We will also provide an overview of your intellectual property rights as a creator and ways to license your own work.
Other ways we can help
We’re here to help answer a variety of questions you might have on intellectual property, digital publishing, and information policy.
- Check out our website for information on issues such as copyright and fair use, the scholarly publishing lifecycle, and UC’s Open Access Policy.
- Interested in publishing your research Open Access? UCB Library can help defray the costs of an article processing charge (up to $2,500) or book processing charge (up to $10,000). See the Berkeley Research Impact Initiative (BRII) for more information. There are also opportunities to publish open access via one of the UC’s Transformative Open Access Agreements.
- Do you want to create an open digital textbook? Take a look at UC Berkeley’s Open Book Publishing platform (anyone with a @berkeley.edu email can signup for a free account), and get in touch with us about our Open Educational Resources (OER) grant program. Also check out our recent blog post which highlights some recent open access books made possible via the Library.
- Keep an eye on our events calendar for more workshops and trainings.
- Follow our blog and social media.
Want help or more information? Send us an email at email@example.com. We can provide individualized support and personal consultations, online class instruction, and customized support and training for departments.