Priority 2b: Fix high-priority record problems reported to the Catalog Department

The Catalog Department has categorized and made an attempt to quantify the different types of record maintenance requests we receive.  For example, book and record do not match, mistake in a record that compromises retrieval (e.g., in an authors name), incorrect treatment (book cataloged as a monograph that should have been part of a MVM set), reclassification needed.  We are in the process of developing a plan to distribute this work throughout the Department.  This will require the development of a new “ticket” tracking system (e.g. based on Footprints).  A Task Force has been charged to design and implement this new system.  Its members include people who submit tickets to ensure that we develop features such as a user-friendly form to report errors and the ability to allow library staff to see the tickets they have submitted.